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Common Help Topics

My Orders

What if my plant dies?
Where can I track my order?
Can I get an invoice for my order?

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Returns & Refunds

How do I return my order?
When will I receive my refund?
What's your return policy?

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Payments & Credit

Can I finance my order?
How do I apply a code on my order?
Can I combine two codes?

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My Account

How can I reset my password?
How do I manage my email preferences?
How can I change my account info?

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Delivery & Install

How do you deliver a tree?
How can I track my order?
How much is delivery?

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Plant Care

How can I prepare for my order?
How should I plant my tree?
Help, my tree is getting sick!

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Stop By And Visit Us

Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed